Cologne, Germany | 13th - 15th December 2025

InsureNXT 2025

Name: InsureNXT 2025
Start: 2025-12-13
End: 2025-12-15
Location: Cologne, Germany

NTT DATA Germany showcased how Generative AI is transforming customer communication in insurance during insureNXT 2025 in Cologne, highlighting their expertise through real-world use cases and their AI Agent management platform, Parloa.

THE EVENT / InsureNXT 2025

NTT DATA | Parloa at InsureNXT 2025

At InsureNXT 2025, NTT DATA Germany highlighted how Generative AI is transforming insurance communication. Tobias Schmidt, CTO Insurance, and Frank-Mathias Wagner, Industry Topic Lead for Customer Experience, shared practical insights on building intelligent, human-like interactions through AI agents, drawing from real-world insurance use cases.

Agenda / 13th - 15th Cologne, Germany

Event Schedule

At the Heart of AI

May 13th

Ahead of the main event, together with our partner Parloa, NTT DATA Germany gathered with key stakeholders for a day full of strategic exchange and hands-on experience.

The focus was on how Conversational AI will shape customer communication and building a conversational agent on Parloas AI Agent Management Platform.