Cologne, Germany | 13th - 15th May 2025
InsureNXT 2025
NTT DATA Germany showcased how Generative AI is transforming customer communication in insurance during insureNXT 2025 in Cologne, highlighting their expertise through real-world use cases and their AI Agent management platform, Parloa.

THE EVENT / InsureNXT 2025
NTT DATA | Parloa at InsureNXT 2025
At InsureNXT 2025, NTT DATA Germany highlighted how Generative AI is transforming insurance communication. Tobias Schmidt, CTO Insurance, and Frank-Mathias Wagner, Industry Topic Lead for Customer Experience, shared practical insights on building intelligent, human-like interactions through AI agents, drawing from real-world insurance use cases.


Agenda / 13th - 15th Cologne, Germany
Event Schedule
At the Heart of AI
May 13th
Ahead of the main event, together with our partner Parloa, NTT DATA Germany gathered with key stakeholders for a day full of strategic exchange and hands-on experience.
The focus was on how Conversational AI will shape customer communication and building a conversational agent on Parloas AI Agent Management Platform.

Live at InsureNXT: Real AI, Real Impact
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