Global Offering in Insurance

Application Services

Optimizing and Orchestrating Software Solutions

• Enterprise Applications (ERP, SM, etc.)

• Application Architecture

• Application Development

• Application Management

• Application Integration

• Application Portfolio Transformation

• Engineering Services

• DevOps

• QA & Testing

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Automation

Modernizing Legacy Systems through Automatic Processes

• Automation Strategy & Design

• Automation Implementation

• Service Automation

• RPA

• OCR

• Voice Recognition

• NLP

• Robotic Platforms

• Augmented Workforce

• Virtual Worker

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BPO

Outsourcing Non-core Business Operations to Improve Efficiency

BPO provides consulting, global technology leadership, and business process outsourcing that helps insurance firms accelerate metrics-driven digital transformation.

• HR Management and Admin

• Financial Accounting and Controlling Management

• Digitization and Document Management

• Content Management and Dynamization

• Call Center and CRM

• Industry Specific Services (Insurance, Telecom, etc.)

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Business & Technology Consulting

Advising Insurers from the Strategy to the Architecture

Consulting has an extensive sector knowledge, with a unique combination of intersectorial capabilities, generating specific assets and speeding up project delivery.

• Business Strategy

• Business Consulting

• Human Capital

• People

• Organization

• Financial Advisory

• Risk Advisory (Security related)

• Transformation Consulting

• IT Consulting

• Enterprise Architecture

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Cloud & IT Infrastructure

Defining & Structuring IT Operations in the Cloud

Infrastructure Management (IM) sets the technological infrastructure to serve the clients' business objectives, redefining, designing and building the best solutions to achieve the best results.

• Storage (Cloud, Hybrid, Database)

• Private, Public, Hybrid Cloud

• Cloud Computing (IaaS, PaaS, SaaS)

• Cloud Strategy & Transformation

• Cloud Architecture

• Network Equipment

• Data Centres

• SDDC

• IT Operations

• Managed Services

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CX & Design

Digitizing & Streamlining the Customer’s Experience

• Market & User Research

• Business/Product Design

• UX/UI Design Service Design

• Content Design

• User Testing

• Experience Optimization

• eCommerce/Digital Sales

• CRM

• Digital Experience Platforms

• Mobility

• Phygital

• Virtual Assistants/CCC

• Predictive Care

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Cybersecurity

Protecting the Insurers & Customers’ Data

Cybersecurity has successfully developed a wide portfolio of solutions in the security sector, meeting the needs of the market and creating new applications based on various technologies, as well as integrating unique security solutions.

• Application Security

• Critical Infrastructure

• Cloud Security

• Governance, Risk and Compliance

• Identity & Access Management

• Incident Management

• Threath & Vulnerability

• Monitoring and Intelligence

• Data Security

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Data & Analytics

Accelerating the Data-driven Transformation Journey

Data & Analytics services services cover from operation to strategy and provide a foundation for insight and analysis to help insurers make more insightful business decisions, take bold action, and execute quickly to turn data into business value.

• Data-driven Strategy

• Advanced Analytics

• Data Management

• Data Visualization

• Data Governance

• Data Architecture

• Data Platforms

• Data Apps

• Data Ingestion

• Big Data

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Digital Workplace

Enabling More Agile & Effective Ways of Working

Digital has specialized teams in the different domains that define the digital experience, offering clients an end-to-end solution.

• Employee Platforms

• Office Software

• Communication and collaboration tools

• HR Systems

• Document Management

• Employee Experience

• Engagement

• Corporate Social Networks

• Service Desk

• Field Services

• Dynamic Workplace

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Innovation & Emerging Technologies

Staying Up To Date on Top Market Trends

• Technoloogy and Business Benchmark

• Start-up Analysis and Incubation

• Start-up Collaboration

• Technology and Business PoC

• Feasability Study

• Innovation Architecture

• Innovation Lab Implementation

• Innovation as a Service

• Co-innovation

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