Global Offering in Insurance

Our capabilities

Global solutions for leading insurers

As part of NTT DATA, a company made up of more than 130,000 employees globally, we belong to a large group of professionals who make us the Trusted Global Innovator for our insurance clients.

  • 1 Team

  • 4 Regions

  • 26 Countries

  • 50 Insurance Centers

  • +400 Clients

  • +12,000 People (Insurance)

Applications Maintenance

Moving towards digital industrialization

Applications Maintenance (AM) evolves the production model moving towards digital industrialization, creating synergies and ensuring a competitive delivery model of high quality and a common vision.

  • Application Services

  • CRM

  • ERP, HCM

  • Quality Assurance & Testing

  • Insurance Core Package

  • SAP AM

Applications Development

Hypersonalization with insurance products

Applications Development understands the hyper-personalization trend with insurance products and with the right capabilities helps clients launch new products and differential value offers.

  • Insurance Core Development

  • Insurance Core Package

  • System Integration

  • SAP Services


Accelerating metrics-driven digital tx

BPO provides consulting, global technology leadership, and business process outsourcing that helps insurance firms accelerate metrics-driven digital transformation.

  • Data Entry

  • Sales & Product Support Services

  • Claims Processing Services

  • Billing Services

  • Payment Integraty Services

  • Enrollment & Broker Management Services

  • Back Office Services - Benefit Config & Testing Services

  • Medical Management Services

  • Network Management & Provider Services

  • Life Closed & Open Books

  • Cross BPO Services


Covering the entire value chain

Consulting has an extensive sector knowledge, with a unique combination of intersectorial capabilities, generating specific assets and speeding up project delivery.

Business Consulting

  • Operational Excellence

  • Agile Organizations

  • PMO

  • Change Management

  • Digital Transformation

  • Strategy

  • Intelligent Automation

  • Process Mapping & Reengineering

  • Insurance Consulting

  • Customer Experience

IT Consulting

  • IT Strategy

  • IT Governance

  • IT Architecture

  • Insurance Core Benchmark

  • IT Benchmark


Global solutions for unique security projects

Cybersecurity has successfully developed a wide portfolio of solutions in the security sector, meeting the needs of the market and creating new applications based on various technologies, as well as integrating unique security solutions.

  • GRC & BC (Governance, Risk management, and Compliance & Business Continuity)

  • Solutions

  • Prevention

  • Common Services

  • Detection

  • Industrial Security

  • Response

  • Cyberdefense

Data & Analytics

Accelerate the data transformation journey

Data & Analytics services services cover from operation to strategy and provide a foundation for insight and analysis to help insurers make more insightful business decisions, take bold action, and execute quickly to turn data into business value.

  • Analytics Services & Solutions

  • Data Driven Strategy

  • Data Management

  • Data Platform & Technology

  • D&A Conceptualization

  • Data Architectures

  • Data Industrialization

  • Visual Analytics


End-to-end digital experience solutions

Digital has specialized teams in the different domains that define the digital experience, offering clients an end-to-end solution.

Digital Architecture

  • IT Strategy

  • Digital Architecture

  • Cloud & Platforms

  • API Management

  • Agile & DevOps

  • Microservices

Digital Experience

  • Digital Marketing

  • UX

  • DX Platforms

  • Mobility

Digital Insurer

  • Digital Workforce & AI

  • CRM & Customer Value

  • Optimize performance

  • Digital Insurer

Infrastructure Management

Evolve services and infrastructure

Infrastructure Management (IM) sets the technological infrastructure to serve the clients' business objectives, redefining, designing and building the best solutions to achieve the best results.

  • Cloud & Data Center Serv.

  • Infrastructure Provision (Platform and Products

  • Collaborative Software

  • End User Support Services

  • Management Support and Operation of Private, Public & Hybrid Clouds

  • DB Administration

  • Infrastructure Governance

  • Voice & Video

  • Infrastructure Consulting

  • Full IT Outsourcing Covering Serv, apps and/or Tech Infrastructure

  • Network Services

  • Workplace & Mobility Serv.

  • IT Platforms Mngmnt.