Operational Excellence
Improving Processes, Systems and Technologies to Optimize Insurer's Operations
Post / A sneak peek into Business Process Reengineering (BPR)
Insurers are focusing on process redesign, implementation of lower-cost sales and servicing channels, and legacy systems repair or replacement.
Post / Insurers Towards The Global Simplification of Operational Processes
Insurer's operational processes are constantly improving and transforming through a new organizational and technological approach.
Paper / Insurers on the Mission Towards Operational Excellence
Efficient and simple insurance products, processes and organizations. How can insurers transform their processes towards global simplification?
Post / Simple, Automated and Efficient: The Insurer of Tomorrow
Our 2022 Insurance Vision highlights the 10 actions respond to the Insurance market demands. One of them to focus on efficiency and simplification
Paper / Simple Processes for Smarter Customers
An overview of how we think insurers can improve and automate their processes by putting the customer at the center of their strategy.
Success Story / Generali Sets a New Governance Model to Manage Processes' Life-cycle
NTT DATA helped Generali Seguros improve efficiency by implementing a new governance model and redesigning key business processes with new systems.
Success Story / Knowler Helped to Simplify and Streamline an Insurer's Processes
NTT DATA's Knowler helped an insurance company simplify and streamline its processes in a more autonomous way, increasing efficiency and saving costs
Success Story / Reduced Overdue Using a Credit Control Portal
NTT DATA's credit control portal helped an insurance company reduce overdue payments, resulting in improved cash flow and reduced costs.
Success Story / Simplification and Automation to Remain Competitive in Insurance
NTT DATA helped an insurance company automate and streamline comprehensive insurance processes for improved efficiency and cost savings.
Success Story / Corporate Medical Examination Report
NTT DATA developed a system for automating the creation of corporate medical examination reports, resulting in improved accuracy and efficiency.
Success Story / No-touch, Data-driven Digital Customer Experience
NTT DATA created a data-driven, "no touch" digital customer experience for an insurance company, improving satisfaction and reducing costs.
Success Story / Optimize Processes and Improve Data Quality in RAIS
NTT DATA's RAIS helped a reinsurance company optimize processes and improve data quality, resulting in increased efficiency and cost savings.