Understanding the Needs and Challenges for P&C Insurers
Underwriting has become a key factor in the new global context. That is way Qumata has faced several challenges due to changes in market conditions.
Motor insurance is often at the limit of profitability: Up to 80% of all costs are incurred by claims payments.
AI technologies to recognize and respond to human behaviours to deliver user experience automotive, consumer electronics or digital sectors.
NTT DATA used AI to reduce insurance claim assessment time: from days to minutes, improving customer satisfaction and reducing costs.
NTT DATA and Sapiens conducted a Blueprint plan based on the TIA model during Q3 2021
NTT DATA developed a low-code vendor portal to improve the agility and scalability of a legacy insurance system, enabling faster updates and changes.
NTT DATA improved the user experience in the claims opening process by streamlining the process and adding self-service options.
NTT DATA developed new insurance policy simulators for customers, which resulted in increased sales for the insurance company.
NTT DATA developed a new intuitive vehicle expertise portal for an insurer to manage the appraisal process, improving efficiency and accuracy.
NTT DATA developed a platform that allows insurance customers to manage their own claims, resulting in increased customer autonomy and satisfaction.