Insurance Focus 2023
Five Main Areas for Insurers to Prioritize in their Agendas
Insurance Focus 2023
Where Should a CxO Start?
In our 2022 Insurance Vision, we expose a selection of 10 main actions that Insurance executives must follow not only to thrive in this uncertain context where the industry stands today but also to lead the era of connected enterprises with a data-driven and service-oriented approach.
Our Insurance Focus aims at simplifying or, at least, sharpening the roadmap for companies in the industry, shedding light on those five specific areas where they should start from among the set of actions already established.
Insurers must be where their customers are and they have to operate efficiently.
Generate Engagement in the ecosystems, be connected with the customer every day, and have more and more fluid interactions.
Data as the Fuel
Data should be incorporated into all areas of the insurance company. It is a cultural transformation.
It must also reach all areas of the insurance value chain. Data must be embedded in all processes.
Scalability & Efficiency
Insurers' core systems are outdated and monolithic, and as a result, they are often unable to meet their challenges.
They need to modernize their applications, infrastructure and architecture. Cloud is a key accelerator.
Less is More
Insurers must start down the road of simplicity. Their customers have already done so and are demanding it urgently.
Rethinking processes and automating them requires changing many things within a traditional business.
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