Insurers must be where their customers are and they have to operate efficiently.

Generate Engagement in the ecosystems, be connected with the customer every day, and have more and more fluid interactions.

Data should be incorporated into all areas of the insurance company. It is a cultural transformation.

It must also reach all areas of the insurance value chain. Data must be embedded in all processes.

Insurers' core systems are outdated and monolithic, and as a result, they are often unable to meet their challenges. 

They need to modernize their applications, infrastructure and architecture. Cloud is a key accelerator.

Insurers must start down the road of simplicity. Their customers have already done so and are demanding it urgently.

Rethinking processes and automating them requires changing many things within a traditional business.

Insurance companies must act and behave appropriately at all times. To do so, they must have a strong culture and committed and talented professionals.

Operating correctly is a hallmark of leading companies.