Simple Processes for Smarter Customers

An overview of how we think insurers can improve and automate their processes by putting the customer at the center of their strategy.


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Simple Processes for Smarter Customers

Table of contents


The changing customer focus

What are the challenges of the insurance industry when it comes to customers?

Digital Solutions Approach for Smarter Customers

A Roadmap for Digital Transformation & Support for Smart Customer

How technology helps simplify processes ?

Where the industry is heading & future potential

NTT DATA’s insights