NTT DATA a Trusted Partner for UnipolSai in UnipolMove

HIGHLIGHT /

NTT DATA's partnership enabled Unipol to successfully launch UnipolMove in Italy's new Electronic Tolling market, earning them the Celent Model Insurer Award.

NTT DATA works daily with its customers in a Partnership logic where reliability, technological knowledge, strategic alignment, and knowledge of the context determine the true value we provide on each initiative. At UnipolSai NTT DATA has made an important contribution to the implementation of the UnipolMove project, allowing the customer to achieve their strategic objectives in managing the mobility ecosystem.

Photo by Denys Nevozhai on Unsplash

Until a few years ago, in Italy in particular there was only one operator authorized to provide the electronic payment service for motorways. In 2019, the European Directive 2019/520 liberalized the Electronic Tolling market allowing new players with specific characteristics to become EETS providers.

Unipol, which was already a leader not only in core insurance, but also in all services relating to the mobility ecosystem and beyond, was the first company in Italy to make use of this new possibility, internally preparing all the necessary infrastructures and obtaining all necessary authorizations in record time.

Between 2022 and 2023, Unipol came out on the market with the new offer which immediately met with brilliant success.

For the realization of the project, Unipol chose various suppliers, recognizing NTT DATA as a relevant role in the definition of business requirements and operational processes, formalizing the functional analysis, and developing parts of the back-end software.

The result was the creation of the Sales and Post-Sales processes of the service with the integration of various legacy infrastructures internal and external to the company. To give full access to services, the customer has direct Web and Mobile channels available as well as the agency network.

Unipol activated the service to the entire Italian population in March 2023.

This experience has highlighted the importance of establishing strategic partnerships with the customer where NTT DATA can bring its experience and passion in terms of innovation, technology, processes, and ideas to support the customer.

To crown this experience, we are proud to highlight that thanks to this initiative, Unipol was recognized as the winner of the prestigious Model Insurer Award promoted by the Global Research and Advisory firm, "Celent", in the Digital and Emerging Technologies category.