Dhurai Ganesan Vice-President NTT DATA ServicesAbout/Dhurai Ganesan is a senior executive with over 20 years’ experience in leading complex, international organizations to deliver desired business outcomes for some of the world’s largest enterprises.Authored by Dhurai GanesanPost / A sneak peek into Business Process Reengineering (BPR)Insurers are focusing on process redesign, implementation of lower-cost sales and servicing channels, and legacy systems repair or replacement.Operational ExcellencePaper / Insurers on the Mission Towards Operational ExcellenceEfficient and simple insurance products, processes and organizations. How can insurers transform their processes towards global simplification?Operational Excellence