Insurance Focus Simplifying Intelligently
Streamline processes, structures, and culture to accelerate innovation and customer satisfaction.
Simplification as Strategy: Reducing Complexity for Speed and Impact
Eliminate friction and unlock agility by redesigning operations, teams, and products around simplicity.
In a landscape defined by speed and competition, simplification is no longer optional. Insurers burdened by legacy processes, siloed teams, and overly complex systems risk falling behind. A strategic commitment to simplification can unlock real value—reducing costs, accelerating product development, and enhancing customer experience across the board.
True simplification requires more than cutting steps. It involves rethinking how decisions are made, how teams are structured, and how products are launched and refined. When insurers adopt simplicity as a mindset and embed it into the fabric of their operations and culture, they create the conditions for agility, experimentation, and sustained innovation. Ultimately, simplicity becomes a competitive edge
Three Ideas to Take Away
SIMPLICITY AS A STRATEGIC DESIGN PRINCIPLE
Simplicity must become a strategic design principle. Insurers should begin by removing complexity in core processes and systems to reduce friction for customers and employees, ensuring that speed and ease-of-use are at the center of every interaction.
ORGANIZATIONAL REDESIGN BUILT ON SIMPLIFICATION.
Organizational redesign should follow simplification. When structures are rebuilt around customer journeys and digital agility, they unlock new potential for innovation and responsiveness across the enterprise.
CULTIVATING A CULTURE OF SIMPLICITY AND ADAPTABILITY
To embed simplicity in the company culture, insurers must rethink how teams collaborate, how products are launched, and how feedback is used. This cultural shift will foster experimentation and adaptability in an increasingly fast-paced environment.
Related Content
Post / 2 Qorus NTT DATA Announce 2025 Innovation in Insurance Awards Winners
Qorus NTT DATA Innovation in Insurance Awards 2025 celebrate a decade of insurance innovation and the technologies reshaping the industry.
Event / Qorus NTT DATA Innovation in Insurance Awards 2025
NTT DATA is proud to sponsor the 10th edition of the Qorus Innovation in Insurance Awards, where we will recognize the most groundbreaking ideas shaping the future of the insurance industry.
Event / Italy Insurance Forum 2025
Italy Insurance Forum celebrated its 12th edition on May 8, 2025, with over 150 speakers and 700 attendees discussing the latest trends and technologies in the insurance sector. Key insights were shared by Alberto Polverino and Livio Almanza from NTT DATA.
Subscribe to Our Newsletter
Get the latest insights about Global solutions for leading insurers on your email