Why define a new channel and distribution model appropriate for Ecosystems?
A review on the main challenges Chief Marketing Officers and their teams are facing in the era of Digital Insurance.
What do the top executives of major insurers such as MAPFRE and BBVA think about hyper-personalization and CX?
Miguel Cruz, Chief Digital Business Officer at Reale Group, and Carlos Ordóñez, Head of Strategy & Advisory at NTT DATA EMEAL, talk about digital CX.
25 minutes