NTT DATA Insurance Thought Leadership Podcast

Driving Digital Transformation in Japan’s Insurance Sector

Host Masaki Maeda welcomes Sakura Kawakami to discuss how digital-first solutions, no-code platforms, and customer-centric strategies are transforming the insurance landscape in Japan.

In this episode of the NTT DATA Thought Leadership podcast, host Masaki Maeda welcomes Sakura Kawakami, Japan Country Manager for INSTANDA, to explore the transformative trends shaping the insurance industry. Together, they discuss how digital-first solutions, no-code platforms, and customer-centric strategies are revolutionizing the market.

The conversation highlights the unique challenges and opportunities in Japan’s insurance sector, the importance of agility in adapting to market demands, and how INSTANDA is empowering insurers to modernize operations and enhance customer experiences. Sakura shares her expertise in driving digital transformation and fostering sustainable growth in this rapidly evolving industry.

Tune in to gain exclusive insights into the future of insurance in Japan and beyond. This episode is a must-listen for anyone passionate about innovation, technology, and the dynamic evolution of the insurance sector.

Guest //

Sakura Kawakami

Japan Country Manager for INSTANDA

Sakura Kawakami is the Country Manager for INSTANDA in Japan, bringing over 25 years of experience in the financial sector and startups. With a proven track record in market entry, digital transformation, and business growth, Sakura has played a key role in driving efficiencies and fostering sustainable expansion across diverse markets. Her deep expertise in leadership and technical innovation has enabled companies to successfully navigate the complexities of transformation and scale effectively. As a visionary leader, she is dedicated to shaping the future of the insurance industry in Japan with INSTANDA's cutting-edge solutions.

Host //

Masaki Maeda

Global Insurance Lead at NTT DATA Group Corporation

Masaki is an engineering-trained professional with a project management background. He has more than 10 years of experience at the intersection of insurance and IT. He developed his career delivering modernization projects for Japanese insurers as an engineer and project manager. He currently serves as Global Insurance Lead at NTT DATA Group Corporation. Over the past five years, he has led global marketing initiatives, specializing in corporate communications and promotional strategy to strengthen brand recognition, managing corporate presence at benchmark industry events across Europe and North America and overseeing content localization for Japanese audiences.

Driving Digital Transformation in Japan’s Insurance Sector

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