NTT DATA Insurance Thought Leadership Podcast
Next-Gen Claims: Where AI Meets Insurance
Host Sid Patnaik, Innovation Manager at InsurTech Hub Munich, welcomes guests Firas Larbi, Lead P&C Insurance and Smart Claims at NTT DATA DACH, and Martin Poelzl, Head of Strategic Advisory FSI (Banking & Insurance) at NTT DATA DACH, to explore the transformative impact of AI on the insurance industry.
In this episode of the NTT DATA Thought Leadership podcast, host Sid Patnaik, Innovation Manager at InsurTech Hub Munich, welcomes guests Firas Larbi, Lead P&C Insurance and Smart Claims at NTT DATA DACH, and Martin Poelzl, Head of Strategic Advisory FSI (Banking & Insurance) at NTT DATA DACH, to discuss the transformative impact of AI on the insurance industry.
Together, they delve into how AI is revolutionizing claims management, optimizing costs, and improving combined ratios. The conversation covers the challenges insurers face, such as rising claim frequencies, inflation, and escalating repair costs, and how AI can be a game-changer in addressing these issues. Sid shares insights on the key levers for AI implementation, including process automation, advanced fraud detection, and data-driven insights for smart payments and vendor orchestration.
The discussion also highlights the differences in AI adoption across various insurance lines, such as P&C and health insurance, and the regulatory challenges involved. Additionally, they explore the Scale AI program launched by InsurTech Hub Munich, aimed at fostering scalable AI innovations through strategic collaborations.
Tune in for an engaging conversation on the future of AI in insurance and discover how industry leaders are leveraging technology to drive transformation and enhance efficiency.
Guest //
Martin Poelzl
Guest //
Firas Larbi
Host //
Sid PatnaikOther Episodes
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