Shaping the Future of Insurance: A Unified Global Vision at NTT DATA

The insurance industry is undergoing rapid and fundamental transformation. Digitalization, artificial intelligence, evolving regulations, and increasing customer expectations are reshaping how insurers operate and deliver value. To respond to this shift, NTT DATA has established a new Global Insurance Organization, uniting expertise, talent, and innovation from all regions under a single vision.

This global structure enhances NTT DATA’s ability to deliver consistent, high-impact value to insurers worldwide. It enables the company to combine local market knowledge with a global perspective, align capabilities with client needs, and co-create tailored solutions with a broad ecosystem of partners.

Driving Transformation in a Changing Landscape

Insurers today face a complex set of challenges. Artificial intelligence is redefining processes across the value chain—from underwriting and claims to customer engagement. Core systems must evolve faster to handle data-driven operations and integrate with emerging technologies. Meanwhile, regulatory demands continue to grow, requiring transparency, adaptability, and compliance. At the same time, customers expect seamless, digital-first experiences that rival those offered by leading technology-driven sectors.

To thrive in this environment, insurers need partners capable of connecting strategy, technology, and execution. NTT DATA’s global organization provides the scale and agility to do exactly that. By uniting regional strengths and specialized capabilities, it helps clients accelerate transformation, modernize legacy systems, and build flexible, resilient architectures for the future.

Connecting Innovation, Vision, and Delivery

Innovation in insurance is not only about adopting new technologies but also about enabling better outcomes. Through its integrated global model, NTT DATA connects innovation with delivery—transforming forward-looking ideas into measurable business impact. This includes deploying advanced analytics, generative AI, automation, and digital experience platforms to create tangible value for insurers and their customers.

This connected approach ensures that modernization efforts are scalable, customer-centric, and aligned with evolving market conditions. It also allows insurers to enhance operational efficiency while maintaining a strong focus on sustainability, trust, and long-term grow

A Global Commitment to the Future of Insurance

NTT DATA’s Global Insurance Organization reinforces the company’s commitment to helping insurers navigate change with confidence. By bringing together technology, expertise, and collaboration, it enables the creation of solutions that shape the next generation of insurance.

With a unified vision and a shared purpose, NTT DATA and its clients are working together to redefine what’s possible in the insurance industry — building a smarter, more connected, and more resilient future. This is more than transformation — it’s the beginning of a new era for global insurance.