CX & Design

6 results

Podcast / Cracking the Code: Why Insurers Should Care About Quantum Computing

Host Carlos Ordoñez, Head of Strategy & Advisory at NTT DATA Insurance Europe & Latam, welcomes Romi Sumaria, Head of Business Development at Terra Quantum, to explore the transformative potential of quantum technology.

Podcast / The Future of Insurance Management: Gen AI as a Strategic Ally

Juan José Castro and Raúl Mejías from the BPS Insurance Unit at NTT DATA Europe & LATAM discuss the transformative impact of artificial intelligence on the insurance industry.

Podcast / Driving Digital Transformation in Japan’s Insurance Sector

Host Masaki Maeda welcomes Sakura Kawakami to discuss how digital-first solutions, no-code platforms, and customer-centric strategies are transforming the insurance landscape in Japan.

Post / Listening to Customer Concerns: Gen Z, Cyberbullying, and Insurance

As cyberbullying cases skyrocket, insurance tech is adapting to provide innovative solutions to meet the growing challenges of online harassment.

Dialog / Pacífico Seguros' Customer-Centric Evolution: Insurance Next-Gen

Rolando Quezada and Renzo Zapata explore Peru's insurance landscape, focusing on low penetration rates and Pacífico Seguros' innovative strategies.

20 minutes

Podcast / Reimagining Customer Relationships in Insurance

Didier Lambert and Mercedes Concepcion-Gray discuss the importance of customer satisfaction and interaction in the insurance industry and how to enhance it.