NTT DATA Insurance Thought Leadership Podcast
Smarter Claims, Better Experiences: Gen AI’s Role in Insurance Transformation
In this episode of the NTT DATA Thought Leadership podcast, hosts Óscar Morado and Carlos Porto dive into the evolving role of AI in transforming the insurance sector.
In this episode of the NTT DATA Thought Leadership podcast, hosts Óscar Morado and Carlos Porto discuss the transformative role of AI in reshaping the insurance sector. Óscar shares insights into the innovative methodology NTT DATA is developing to identify pain points within insurance processes, focusing on how AI can streamline workflows to deliver more efficient, seamless experiences for clients.
Carlos highlights the collaboration with Brasilseg, where a multidisciplinary approach is enhancing insurance claims management. They emphasize the importance of working closely with Business and Legal teams, rather than relying solely on IT, to create more impactful AI-driven solutions.
The episode explores how AI is redefining claims management, turning traditionally inefficient processes into faster, smarter, and more client-responsive workflows. Tune in to gain valuable insights on how AI is transforming the future of insurance and the importance of cross-team collaboration to drive successful outcomes.
Host //
Carlos Porto
Host //
Óscar MoradoOther Episodes
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