Miguel Ángel López Toledo
/
Head of Smart Operations at NTT DATA Insurance EMEAL
Authored by Miguel Ángel López Toledo
Post / The Essence of Process Reengineering
Unlock peak efficiency with operational excellence, delivering top value effortlessly to satisfy your customers.
Post / Insurers Towards The Global Simplification of Operational Processes
Insurer's operational processes are constantly improving and transforming through a new organizational and technological approach.
Paper / Insurers on the Mission Towards Operational Excellence
Efficient and simple insurance products, processes and organizations. How can insurers transform their processes towards global simplification?
Paper / Simple Processes for Smarter Customers
An overview of how we think insurers can improve and automate their processes by putting the customer at the center of their strategy.