
NTT DATA Insurance Thought Leadership Podcast
Insurance Distribution Redefined: Embedded Innovation and Beyond
Hosts Paula de Corral and José Félix Cañas García delve into how embedded innovation and B2B2C strategies are transforming insurance distribution and enhancing customer experiences.
In this episode of the NTT DATA Thought Leadership podcast, we welcome José Félix Cañas García, Global Head of B2B2C at AXA Partners and a member of the B2B2C Centre of Expertise (CoE) at AXA Group, and Paula de Corral, Insurance Business Consulting Director at NTT DATA Europe & Latam, to discuss the evolving landscape of insurance distribution through embedded innovation and B2B2C strategies.
The conversation explores how advancements in cloud computing and artificial intelligence are redefining how insurers operate and engage with customers. José Cañas shares insights into the transformative potential of embedded insurance, while Paula highlights practical approaches to leveraging technology for enhanced customer experiences and streamlined processes. Together, they provide a comprehensive look at the intersection of innovation, strategy, and customer-centricity in modern insurance.
Tune in for an insightful discussion that uncovers the opportunities and challenges of embracing digital transformation in insurance distribution. This episode is essential listening for anyone looking to understand the future of insurance in a rapidly changing world.