Operational Excellence
Improving Processes, Systems and Technologies to Optimize Insurer's Operations
Podcast / The Human-Centric AI Transformation in Insurance Operations
Hosts Adriana Acevedo and Madalina Preda explore the role of AI and human oversight in reshaping the insurance landscape.
Post / The Essence of Process Reengineering
Unlock peak efficiency with operational excellence, delivering top value effortlessly to satisfy your customers.
Success Story / Crafting a Cutting-Edge Lean Reengineering Pilot and Toolkit
The client's portfolio strategy demanded formal lean reengineering to boost efficiency and standardize processes, despite resource limitations.
Success Story / Unlocking Efficiency and Simplifying Priorities in Processes
The insurance group is optimizing 5 Cash Management processes to pave the way for efficient automation.
Post / A sneak peek into Business Process Reengineering (BPR)
Insurers are focusing on process redesign, implementation of lower-cost sales and servicing channels, and legacy systems repair or replacement.
Post / Insurers Towards Global Simplification of Processes
Insurer's operational processes are constantly improving and transforming through a new organizational and technological approach.
Paper / Insurers on the Mission Towards Operational Excellence
Efficient and simple insurance products, processes and organizations. How can insurers transform their processes towards global simplification?
Post / Simple, Automated and Efficient: The Insurer of Tomorrow
Our 2022 Insurance Vision highlights the 10 actions respond to the Insurance market demands. One of them to focus on efficiency and simplification
Paper / Simple Processes for Smarter Customers
An overview of how we think insurers can improve and automate their processes by putting the customer at the center of their strategy.
Success Story / Generali Sets a New Governance Model to Manage Processes' Life-cycle
NTT DATA helped Generali Seguros improve efficiency by implementing a new governance model and redesigning key business processes with new systems.
Success Story / Knowler Helped to Simplify and Streamline an Insurer's Processes
NTT DATA's Knowler helped an insurance company simplify and streamline its processes in a more autonomous way, increasing efficiency and saving costs
Success Story / Reduced Overdue Using a Credit Control Portal
NTT DATA's credit control portal helped an insurance company reduce overdue payments, resulting in improved cash flow and reduced costs.