About
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Dian is a dedicated lifelong learner who pursued a dual bachelor's degree in international business and English literature followed by a master's in finance and another master's in applied economics. She gained practical experience through internships at Ipsos Consulting, CITIC Group, and the United Nations Development Programme, where she explored the intersection of sustainable development and business. Dian is committed to leveraging her skills to drive positive change and foster innovative business transformation at NTT DATA.
Authored by Dian Jin
Post / Transforming Insurance with Generative AI Chatbots
By 2025, AI-powered chatbots are projected to manage 75% of customer interactions in insurance, enhancing efficiency and service.
Post / How the shifts in powers and parties influence the Insurtech in UK?
Big challenges for the Insurtech industry after the UK general election. Lloyd’s aims to collaborate with the government on growth and resilience.
Post / How LATAM Insurtechs Operate in High-Insecurity Areas
Low growth and inequality define LATAM society. Despite wealth, poverty and crime persist.
Post / Modernizing Insurance: Success Strategies for the New Generation
To appeal to younger customers, insurance companies are simplifying offerings and focusing on mobile-centric, user-friendly solutions.
Post / Unlocking Opportunity: Lower Market Caps Propel Insurtech M&A Surge
Insurtech M&A surges amid tech's insurance transformation. Lemonade's unique brand highlights acquisition challenges.
Paper / Insurtech Global Outlook 2024 - Crafting the Evolution of the Insurance Industry. Navigating the Three Waves of Innovation
Insurtech Global Outlook 2024: Funding received by Insurtects, M&A, Insurers bets & 3 Innovation Waves: Connected, Digital and Generative Insurance
Paper / Insurtech Global Outlook 2024 - Interviews
Insurtech Global Outlook 2024 Interviews: Leaders discuss AI, embedded insurance, and strategies for global growth, focusing on innovation
Paper / Insurtech Global Outlook 2024 - Executive Summary
Insurtech Global Outlook 2024: Key insights on AI's impact, global leadership strategies, and the future of insurance through tech advancements.
Post / Listening to Customer Concerns: Gen Z, Cyberbullying, and Insurance
As cyberbullying cases skyrocket, insurance tech is adapting to provide innovative solutions to meet the growing challenges of online harassment.
Post / Embedded Insurance, Favourite Buzzword for Insurtech Innovators
Discover how embedded Insurance is seamlessly integrating insurance into everyday products, providing customers with personalized coverage.
Post / Developing a Net Zero Insurance Strategy in the Era of Climate Change
Explore the rise and fall of the Net Zero Insurance Alliance. Learn strategies for successful net-zero insurance in a changing climate landscape.
Post / Risk Fragmentation: Thoughts on the Next Wave
Risk Fragmentation revolutionates traditional models, transforming insurance risk assessment
Post / Navigating the Evolution: A Reflection on Insurtech Journey
Emerging companies with different business models and technologies strengthen the argument for Insurtech 2.0. in the 2022-2023 period.
Post / New Era of Wellness in L&H Insurance: Health as a holistic concept
Insurance health sector is beggining to give credit to mental health care and wellbeing, introducing a new era for insurance
Post / Simplifying Life Insurance: A Paradigm Shift in the Digital Age
In today's digital age, simplicity is reshaping life insurance. Streamlining processes, enhancing customer experience. Welcome to the future!
Post / Unleashing the Power of Super Apps
Super apps revolutionize daily life, offering a one-stop solution for everything from shopping and payments to travel and entertainment.
Post / InsurTech Industry in Transition: Investment and Emerging Trends
The InsurTech industry is currently undergoing a significant transformation, evolving from its early existence stage to the survival stage.